Updated - August 28, 2024 Current list of Supported Devices Avaya Avaya J129 Avaya J139 Avaya J159 Avaya J169 Avaya...
August 17th, 2024 35 views 0 likes
Prerequisites Reseller-level permissions to clear credentials Access to portal First Step - Clearing Auth Credentials Before factory resetting your...
August 20th, 2024 40 views 0 likes
Register Period (seconds)Prerequisites Active internet connection laptop/desktop connected to the network which the device is connected Portal configuration Create a...
August 20th, 2024 37 views 0 likes
Prerequisites Office Manager Scope or Higher Access to the phone's web GUI Steps to take based on Brand Polycom Log...
August 20th, 2024 32 views 0 likes
This guide is used to help the user decide whether to use a Gateway or ATA. Introduction Gateways and ATAs...
August 20th, 2024 35 views 0 likes
Web Phone isn't Ringing when a Call is Received This could be caused by a number of conditions, the most common...
August 20th, 2024 33 views 0 likes
Prerequisites Manager Portal access with Office Manager scope Note: Unsupported phones and many unified communication softphones require manual configuration....
August 20th, 2024 75 views 0 likes
Prerequisites Ensure you have a working network connection available for your phone For best results, ensure your network complies with...
Prerequisites Access to the portal access. The user has ALREADY been created. (If you do not have a user go...
August 20th, 2024 36 views 0 likes
Clearing Credentials of a Phone Prerequisites Access to the UnitedCloud portal In the portal, click on inventory and then...
August 20th, 2024 29 views 0 likes
How to Connect a Phone to the Network and Power Once the phone is assembled, follow the steps below to...