UC Hospitality PMS and Serial Box Quick Start Guide

Updated at June 4th, 2026

Prerequisites:

Access to the UC Hospitality portal.

 

Quick Start Guide

 

Does the Hotel Have an API or Traditional PMS?

API

Traditional

  • Is the connection Serial or TCP/IP?

Serial 

  • Refer to the Serial Guidebook.
  • Also, ensure to take 9-25 pin converters, null modem adaptors, and new serial cables
  • Determine the serial settings, including baud rate, parity, data bits, and stop bits, if possible. 

TCPIP

On Prem

  • Using TCP/IP with Serial Box
  • Agree on which side is client or server (Serial Box works Either Way),
  • Confirm the port being used (recommend 5555 and 5556 must be above 1025)

Hosted

  • Use Serial Box. Ports must be opened in the firewall and the NAT port forwarding setup.
  • Contact the Network management company before installation day.
  • Agree on 1 or 2 ports to use and forward (must be above 1025; exclude 5060 or TCP ports).
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