UC Operator Call Handling

Updated at January 19th, 2026

Prerequisits

  • UC Operator  is an add on service that will incurr associated fees.
  • Access to UC Operator requires configuration and integration with your cloud PBX
  • Access to the UC Operator Attendant Console. 
 

UC Operator Call Handling

UC Operator is a cloud-based professional softphone and attendant console designed for operators and receptionists. This platform is easily accessible through any browser window on your monitor or touchscreen device, making it ideal for high-volume call environments. This session covers the basics of call handling in the attendant console. 

 

 

Video Links:

Introduction 

Call Handling - You are reviewing this video

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