This article provides guidance for filling out the form to add a trunk profile from the reseller provisioning portal.

From the Enterprise Dashboard, Navigate to “Trunk" then "Profiles” and click "Add Trunk Profile" in the upper right corner.

 


 

 Available Voice Routes: Select one of your already-configured voice routes from the dropdown menu. 
 Trunk Type: Select the type of Authentication that your Trunk supports.

Description: What part of the business will this trunk service? Example: "Customer Service Trunk," or "Downtown Office."

Outbound Transport type: Select UDP, TCP, or combination.

DNS Lookup type: Host or SRV. NOTE: DNS/SRV is incompatible with proxy addresses, including ports. If your proxy address requires a port, you must use HOST.

Outbound Proxy and Port: sip.siplogin

Emergency Outbound Proxy and Port: Enter if configured on the trunk side. This is optional.

P-Asserted-Identity(PAI): Choose if it is from a number, the trunk default number, the trunk SIP user ID, or none. 

Codecs: Select your codecs in order of preference; codecs will be attempted in the order you arrange.

Topology Hiding: check if you want to enable Topology Hiding

CallerID/Name Policy: Give you the option to customize the Caller ID and Caller Name transmitted to upstream systems for outbound calls.

Domain: SIP Domain. Refer to the client's account.

SIP User ID: This may be the same as the “Auth User” above, but some providers differentiate between SIP user names and SIP user IDs. This field will automatically populate as "(Auth User)@(Domain)" as you fill in the rest of the form. Review for accuracy before submitting.

Auth User: SIP User name

Auth Password: SIP Password

When complete, click "Add Trunk Profile" and review its status on the "SIP Trunk Profiles" page.