Conference Bridge - Adding Participants using the Portal
Table of Contents
Prerequisites: Adding a Participant: Participant Status Waiting. Active Muted Disconnecting/Kicking a ParticipantPrerequisites:
- Access to the portal
- Access to a conference bridge.
This article will go through the steps of manually adding participants to a conference bridge. This is an alternative to participants calling into the conference bridge. Users who join the conference will also appear in the participant list.
Adding a Participant:
- Log in to the portal and navigate to the Conference Tab.
- This tab shows a list of all call participants. You can add participants, whether an extension or an external phone number.
- To add an external phone number, simply enter the 10-digit number you wish to add, as shown below.
- To add an internal extension (a colleague), simply input the user's extension.

Once you enter the extension, a drop-down list will appear. You must select the user you wish to add from the drop-down list.
- Once you have entered the number or user, press the Green + box
- The system will now place a call to that user/phone number and automatically add it to the conference bridge once the participant answers.
Participant Status
Waiting.
The participant is waiting to enter the conference. This is because the minimum number of participants required to start the conference has not yet been exceeded. 
Active
The participant has answered, successfully joined the conference, and is able to speak with the other participants. 
Muted
Muted means that the participant has been muted by the conference leader via the Mute button. 
To mute/unmute the participant, click the mute/unmute button to the participant's right. 
Disconnecting/Kicking a Participant
Once a participant has joined the conference, the conference leader can disconnect/kick any active participant by selecting the "red x" button to the right of the participant.
This will immediately disconnect the participant from the conference. 