Courtesy Phone Extensions
Prerequisites
To make these changes, you will need a user with at least `Office Manager` level permissions. If you do not have this access, don't hesitate to contact support.
Details
Courtesy Phone Extensions allow you to associate certain low-use courtesy phones for various business needs, including the following examples:
- Break-out meeting rooms
- Reception area guest phones
- Filing or Server - Computer rooms
- Kitchen areas
- Limited and light-use Boardrooms
Limitations
The new phone extension is not ideal for all use cases. See below:
- Limited to 300 minutes of use per month
- Must be attached to a physical phone (no softphones)
- Only one phone is allowed to be registered per extension
- No extended features, voicemail or portal access for these extensions
- Must be added to 5520 through 5529 extension numbers (max. of 10)
To take advantage of the new extensions, they will require removing and replacing the user for that extension.